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Public Offer Agreement

The following are the terms of the agreement between the Daki.Market service (hereinafter referred to as the "Service") and the client on ordering printing services on products (souvenirs) through the Service's Website (the "Site"). If you do not agree to these terms, you will not be able to purchase our services, so please review these terms carefully before making purchases.

Basic terms

  1. General provisions
    1. Dakimarket prepares collages and prints photos on Products through the Website at https://daki.market.
    2. By ordering Products via the Internet Service, the User agrees to the terms of service set out below (hereinafter referred to as the Terms of Service). In case of disagreement with this User Agreement (hereinafter referred to as the Agreement/Public Offer), the User is obliged to immediately stop using the service and leave the site https://daki.market.
    3. These Terms of Service, as well as information about Products presented on the Website, are a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Latvia.
    4. The Agreement can be changed by the Service unilaterally without notifying the User/Client. The new version of the Agreement comes into force after 10 (Ten) calendar days from the date of its publication on the Website, unless otherwise provided by the terms of this Agreement.
    5. The User agrees to this Agreement by putting a mark in the form of a "tick" in the column "I accept the terms of the Public Offer Agreement" at the last stage of placing an Order on the Site. The Public Offer is recognized as accepted by the Site Visitor / Client from the moment the Client places an Order on the Site or via e-mail and messengers (Facebook, WhatsApp, Viber, Telegram).
      By informing the Seller of his e-mail and phone number, the Site Visitor/User/The Client consents to the use of these means of communication by the Service, as well as by third parties engaged by him for the purpose of fulfilling obligations to Site Visitors/By users/Clients, in order to carry out promotional and informational mailings containing information about discounts, upcoming and current promotions and other events of the Service, about the transfer of the order for delivery, as well as other information directly related to the fulfillment of obligations by the Service under this Public Offer.
    6. By agreeing to the terms of this Agreement, the User confirms his legal capacity, financial viability, and is also aware of responsibility for the obligations imposed on him as a result of the conclusion of this Agreement. The User confirms the reliability of his personal data and assumes full responsibility for their accuracy, completeness and reliability. This Agreement is a contract between the Service and The Buyer, and replaces any previous or other agreements, contracts and guarantees, and stipulates everything regarding the services and information provided through the Site. The Buyer agrees to review and acknowledge this Agreement prior to purchasing the services on The website.
    7. When Making An Order, The User/The Client agrees that the Service may entrust the execution of the Contract to a third party, meanwhile remaining responsible for its execution.
    8. All rights and obligations under the Agreement concluded with the User arise directly from the Service, while the Client, accepting this Agreement, fully understands and agrees that in the case of concluding a contract with a Service other than Dakimarket, Dakimarket is not a party to the specified agreement and does not bear obligations related to its execution, except as provided for in this Public Offer.
    9. As part of the Order, Dakimarket provides the User with information support of the Contract concluded by the User with the Service.
  2. Subject of the Agreement
    1. The subject of this Agreement is to enable the User to purchase for personal, family, household and other needs not related to the implementation of business activities, Products presented in the catalog of the Internet service at https://daki.market.
    2. This Agreement applies to all types of Products and services presented on the Site, as long as such offers with a description are present in the catalog of the Internet service.
  3. Product and service delivery procedure
    1. The client understands and guarantees that the contact information submitted by him during the order process is true, correct and complete. After placing an order on the Website, the Client will receive a confirmation email. The layout is approved via e-mail, messengers or social networks.
    2. The quality of photos when printing depends on their original quality. If the photo itself is grainy, dark or fuzzy, the image will turn out the same when printed. The minimum size of photos, in order for them to look good when printing, is 960x960 pixels.
    3. For orders placed and paid after 10 a.m. Moscow time, the delivery time is calculated from the next business day. The Service does not make a phone call to the Customer after placing an order on the website.
    4. Cancellation of an Order after sending it to production (the order status is "Printed") is possible provided that only 50% of the product value is refunded.
    5. The service ensures the availability of raw materials in its warehouse for printing on products presented on the Website. The accompanying Product photos are simple illustrations to it and may differ from the actual appearance of the Product. The descriptions/characteristics accompanying the Product do not claim to be exhaustive and may contain typos. To clarify the Product information, the Buyer should contact Customer Support. The information provided on the Website is updated every 30 minutes.
    6. In case of absence of raw materials for rendering the services ordered by the Customer in the warehouse of the Service, the latter has the right to exclude the specified service from the Order/cancel the Customer's Order, notifying the Customer by sending an appropriate email message to the address specified by the Customer when placing the order (or by calling the Dakimarket manager).
    7. In case of cancellation of a fully or partially prepaid Order, the cost of the cancelled service is refunded by the Service to the Client in the manner in which the service was paid for. It is only possible to cancel an order that has not been sent to print.
    8. The Customer's order is made in accordance with the procedures specified on the Website in the "Help/Ordering" section at https://daki.market/pages/faq .
    9. The Client is fully responsible for providing incorrect information that resulted in the inability of the Service to properly fulfill its obligations to the Client.
    10. After placing an Order on the Website, upon request, the Customer is provided with information about the delivery time by sending an e-mail to the address specified by the Customer or by phone.
    11. The expected date of delivery of the Order to the Delivery Service is reported to the Buyer by the manager serving the Order, at the request of the client by e-mail.
      The date of transfer of the Product can be changed unilaterally by the Service if there are objective, in the opinion of the Service, reasons.
  4. Order delivery
    1. Methods, as well as approximate terms of delivery of Products are indicated on the Site in the «Delivery» section at https://daki.market/about/delivery.
    2. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Service.
    3. Upon delivery, the Order is delivered to the Client or to a third party specified in the Order as the recipient (hereinafter, the Client and the third party are referred to as the «Recipient»). If it is impossible to receive an Order paid by cash payment by the above-mentioned persons, the Order may be handed over to a person who can provide information about the Order (departure number and/or Recipient's full name), as well as pay the cost of the Order in full to the person delivering the Order.
    4. In order to avoid fraud cases, as well as to fulfill the assumed obligations specified in paragraph 5. of this Agreement, upon delivery of a prepaid Order, the person delivering the Order has the right to request an identity document of the Recipient, as well as to indicate the type and number of the document provided by the Recipient on the Order receipt. The Service guarantees the confidentiality and protection of the Recipient's personal data (paragraph 8.3.).
    5. The risk of accidental death or accidental damage to the Product passes to the Buyer from the moment the Order is handed over to him and the Recipient of the Order signs the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Service reimburses the Buyer for the cost of the Order and delivery prepaid by the Customer in full after receiving confirmation of the loss of the Order from the Delivery Service.
    6. The cost of delivery of each Order is calculated individually, based on information about the region and the method of delivery, and is indicated on the Site at the last stage of ordering.
    7. The obligation of the Service to transfer the order to the Customer is considered fulfilled at the time of delivery of the Order by the courier to the Recipient or receipt of the Order by the Recipient at the post office or at a pre-agreed place of delivery of the Order (including at the pick-up point).
      Upon receipt of the Order at the post office, the Recipient, after paying for the delivered Product, is obliged to inspect the delivered Product and open it in the presence of Post employees to check the Order for compliance with the declared quantity, assortment and completeness of the Order, as well as to check the integrity of the packaging. If there are claims to the delivered Order (underinvestment, attachment of a Product other than that specified in the shipment inventory, manufacturing defect, other claims), at the direction of the Recipient, employees of the Standard Post draw up an Act on the identified inconsistencies. If the Recipient has not filed claims in the above manner, the Service is considered to have fully and properly fulfilled its obligation to transfer the Order.
      In case of return of an Order delivered via Post due to the presence of claims to the Product, the Recipient is obliged to attach the following documents to the Shipment containing the returned Order:
      - application for a refund;
      - a copy of the act on the identified inconsistencies;
      - a copy of the payment receipt;
      - a copy of the Shipment inventory;
      - return form.
    8. When accepting an Order from a courier, the Recipient is obliged to inspect the delivered Order and check it for compliance with the declared quantity, assortment and completeness, as well as to check the integrity of the packaging. If there are no claims to the delivered Order, the Recipient signs the "Order Delivery Form" or other similar document provided by the courier and pays for the Order (in the absence of a 100% prepayment). The signature in the delivery documents indicates that no claims have been made to the Product by the Recipient and the Service has fully and properly fulfilled its obligation to transfer the Order.
    9. The time spent by couriers delivering an order implemented by Daki.Market to the Recipient's address is limited to 15 minutes.
    10. To clarify the date, time and, if necessary, the delivery route, you can contact the manager, who contacts the Buyer to confirm the Order. The employees and specialists of the Daki.Market call center undertake to provide any possible assistance and take measures depending on them to provide the Customer with information about the location of the courier and the Order.
    11. The User understands and agrees that: delivery is a separate service that is not an integral part of the printing service purchased by the Customer, the execution of which ends at the moment the Recipient receives the Product and makes payment for it. Claims to the quality of the service rendered that arose after receiving and paying for the Product are considered in accordance with the Law of the Latvia "On Consumer Rights Protection". In this regard, the purchase of a Product with delivery does not give the Customer the right to demand delivery of the purchased Product for the purpose of replacement, does not make it possible to replace the Product by visiting the Customer and does not imply the possibility of a refund of the cost of delivery in cases where the Customer has the right to a refund for the Product as such, in accordance with the Law "Consumer rights protection".
  5. Payment for the service
    1. The price of the service provided through the Internet service is indicated in dollars.
    2. The price of the service is indicated on the Site. In case of incorrect indication of the price of the service ordered by the Client, the Service informs the Client about this in order to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Client, this Order is considered canceled. If the Order has been paid, the Service returns to the Client the amount paid for the Order in the same way it was paid.
    3. The price of the Service on the Site can be changed by the Service unilaterally. At the same time, the price for the Service ordered by the Client is not subject to change. The price of the Service can be differentiated by region.
    4. Dakimarket has the right to provide discounts on Services and install a bonus program. The types of discounts, bonuses, the order and conditions of accrual are determined by the Service independently and are indicated on the Website and can be changed by the Service unilaterally.
      If, when applying the discount/bonus, the recalculated cost of the Daki.Market Service includes kopecks, such cost of the Service is subject to rounding down to a multiple of 1 (One) dollar.

       

    5. When carrying out marketing activities involving the investment of any objects in shipments with the Customer's Order, the delivery of these investments is carried out at the expense of the Client. In order to refuse the attachment, the Client needs to contact the Client Service.
    6. The Service keeps statistics of orders purchased by the Client. The Service has the right to unilaterally determine the payment methods available to the relevant Client, based on the statistics of actions performed by the Client in the relationship with the Service.
  6. Refund of the order and funds
    1. The return of the Order is carried out in accordance with the "Return and Exchange Guarantees" specified on the Site at https://daki.market/pages/garanty .
    2. The refund is carried out by returning the cost of the paid Order to a bank card or by postal transfer.
    3. The Service does not control the refund period. The refund may take from 1 to 30 business days.
  7. Responsibility
    1. The Service is not responsible for any damage caused to the Client as a result of improper use of Products received using the Internet Service.
    2. The Service is not responsible for the content and functioning of external sites.
  8. Confidentiality and information protection
    1. The personal data of the User/Client is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.
    2. When registering on the Site, the User provides the following information: Surname, First name, Patronymic, contact phone number, email address, order delivery address.
    3. By submitting their personal data to the Service, the Site Visitor/User/The Client agrees to their processing by the Service, including in order for the Service to fulfill its obligations to the Site Visitor/By the User/By the Client within the framework of this Public Offer, promotion of services by the Service, conducting electronic and SMS surveys, monitoring the results of marketing campaigns, customer support, organizing delivery of orders to Clients, conducting prize draws among Site Visitors/Users/Customers, monitoring the satisfaction of the Site Visitor/User/Client, as well as the quality of services, provided by the Service.
    4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
      1. The Service has the right to send informational, including advertising messages, to the User's/Client's e-mail and mobile phone with his/her consent, expressed by performing actions that uniquely identify this subscriber and allow reliably establishing his/her will to receive the message. User/The Client has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing Daki.Market of his refusal by phone 8 800 775-38-72 or by sending a corresponding application to the Service's email address: [email protected]. Service messages informing the User/Client about the order and the stages of its processing are sent automatically and cannot be rejected by the User/A client.
      2. Withdrawal of consent to the processing of personal data is carried out by revoking the acceptance of this Public Offer in free form to the Service's email address: [email protected].
    5. The Service has the right to use the "cookies" technology. "Cookies" do not contain confidential information. Visitor/User/The Client hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
    6. The service receives information about the IP address of the Site visitor https://daki.market. This information is not used to identify the visitor.
    7. The Service is not responsible for the information provided by the User/By the Client on the Site in a publicly available form.
    8. The Seller has the right to record telephone conversations with the User/A Client. At the same time, the Service undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations and/or transfer it to third parties not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection".
  9. Validity period of the Public Offer
    1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Client, and is valid until the withdrawal of the acceptance of the Public Offer.
  10. Additional conditions
    1. The Service has the right to assign or in any other way transfer its rights and obligations arising from its relationship with the Client to third parties.
    2. The Internet service and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The technical service of Daki.Market has the right to periodically carry out the necessary preventive or other work with or without prior notification to Clients.
    3. To the relationship between the User/Client and the Service are applied by the provisions of the Latvia legislation.
    4. In case of questions and complaints from the User /Client, he/she must contact the Service by phone or in any other available way. The parties will try to resolve all disputes arising through negotiations, if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Latvia.
    5. The court's recognition of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.